This policy does not apply to any additional services such such as
We strive for the highest level of customer satisfaction. To reinforce our customer service we offer 30 day money back guarantee. We would refund full money if you are not satisfied with our service.
Our packages include unquestionable 30-day money back guarantee, since we take into consideration the cases when someone will make a purchase from us and subsequently find that the product doesn't fit their demands or come up to their particular expectations. In the unlikely event you are not 100% satisfied with our services, you are free to request your investment back within 30 Days of the sign-up date.
At SvenHost.com customer satisfaction is very important. We believe that we offer the most affordable, robust and reliable web hosting in the industry. We are so confident in our platform that our hosting services carry a 30 day money back guarantee. If you are not completely satisfied with our services for any reason within the first 30 days of usage you will be given a full refund of all monthly hosting fees.
This policy does not apply to any additional services such as :
Domain Registration, Dedicated IP, Dedicated SSL Certificate, VPS Servers, Dedicated Servers, Web Design Services.
Domain name registrations are processed immediately and are non-cancelable and non-refundable. Also if your hosting account has free domain name and you cancel the service then the charges of Free Domain will be deducted from the refund amount.
The accounts violating the company polices will not be entertained for money back policy.
Our servers hardware is latest and we have dedicated staff for monitoring and hence we can and we provide 99.9% uptime guarantee. Your website needs to be accessible for the visitors in order to generate sales. For this reason SvenHost.com offers 99.9% uptime guarantee. It means that your website will be up and running at least 99.9% of the time during any 12-month period. This guarantee includes network uptime, server uptime, web server and service uptime. 99.9% uptime guarantee is included in all web hosting plans.
Organizations need to retain existing customers while targeting non-customers. Measuring customer satisfaction provides an indication of how successful the organization is at providing products and services to their clients. At SvenHost.com we strive hard to provide and maintain 100% satisfaction guarantee to our clients.
We at SvenHost.com provide Price Freeze Guarantee. Many customers ask us that your prices are low compared to others on internet, are they just for temporary duration or will they be increased in future or next renewal of hosting plan. We proudly declare that the prices on hosting plans will never change at all. They will be as it is forever. They will not change at any time or on renewals etc. We provide 100% Price Freeze Guarantee
SvenHost.com staff will be always online for you all the time that is 24x7x365. Whenever you have any issue, may be it is sales, support or billing, we are always online to help you. Our 24x7 Staff will always help you anytime and any number of time. All we need is that our clients should be happy with the service for the products they have purchased and we work really hard to maintain it.